Pottery Barn - West Elm Reviews and Complaints All Reviews

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Pottery Barn - West Elm Reviews

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  • Internet Purchase Fraud



    After being a Pottery Barn/West Elm customer for over 10 years I was surprised yesterday with a disclaimer that a retailer can change their prices after an order is placed. I opened my email yesterday morning and found a message from west elm with an offer for 15% off on sofas. I clicked at the offer, connected to their site and found really great prices on 3 pieces (see first image below). The order was concluded with an order number and even estimated delivery date. Yesterday evening I got another message saying that there was an error on their system and the prices had to be updated... More...
    (Furniture)
    Jsga's Picture   Jsga    0 Comments   Comments


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